Privacy notice

At HSA Online Learning and Helen Sanderson Associates, keeping the trust and confidence of people who visit our website really matters to us.

A big part of that means that we don’t sell, rent or trade our email lists or customer information with other companies and businesses for marketing purposes. In this Privacy Notice, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

 

Types of data we collect 

Cookies: Like most websites, the HSA Online Learning website uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse this website.  They are used to remember when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites, and particularly if you purchase access to or use our membership site.  They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere, such as on Facebook.

DoubleClick is a cookie provided by our online advertising supplier, used to serve our internet advertisements on other sites. Some of our web pages may contain electronic images that help us see how users interact on these pages. They may also provide DoubleClick with information about the interaction. For more information on DoubleClick please see https://support.google.com/adsense/answer/2839090?hl=en

You can delete cookies from your computer using your web browser. Here are some instructions on deleting cookies:

https://www.pcworld.com/article/242939/how_to_delete_cookies.html

 

Analytics: When someone visits www.hsaonlinelearning.org we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

Information from e-commerce: When you purchase a membership for our membership site from us, we store information such as your name, address, email, job title and organisation, and contact number. Your payment details are processed by our card processing provide, and HSA Online Learning does not directly obtain your payment information unless you choose to pay via invoice (and make a bank transfer, for example). We use the information we store to maintain records of recent purchases, and we may occasionally contact customers to see if they are happy with their purchase(s).

 

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to claire@helensandersonassociates.co.uk.

This Privacy Notice was created in June 2018, and will be reviewed every 6 months.